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FROM SMS TO APPS
With 99% of texts read within minutes, messaging is here to stay
One channel has risen to the top as the primary way customers prefer to interact with brands: SMS. But it’s just the start of connecting with your customers on their mobile devices. Rich Communication Services, or RCS Business Messaging, takes SMS to the next level.
Deliver effortless interactions, upsell products, and gather customer feedback with this cutting-edge technology.
Brand verification enhances customer trust, so customers spend more time interacting and know they’re in a safe virtual experience. Unlike other channels where business profile pictures can be used without vetting, our solution ensures that branding can only be used after carrier verification. This protects users from fraudulent activity and brands from business identity theft.
Connect users to your website or existing brand app with a single touch. Hand off conversations to your sales or support teams to keep customers engaged.
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A channel of rich communication for your brand initiatives
Drive revenue with improved engagement, upselling, and marketing performance.
Reduce costly and less popular customer care calls. Track engagement metrics–including delivery and read receipts.
Enjoy a cost effective way to increase engagement.
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RCS Business Messaging has unique strengths
Secure your interactions, led by carriers and Verified Branding.
Rich and frictionless messaging to run your campaigns at scale.
Native to Android and iOS, delivering experiences right to every smartphone’s Messaging app.
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What can you do with RCS?
Display brand names, logos, taglines, and verified checkmarks to ensure customer safety and increase trusted interactions.
Deliver richer media, from images to videos and GIFs.
Fast, secure access to Wallets, tickets, coupons, cards, and more.
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Enhance your existing SMS campaigns
Unlike disappearing notifications, RCS conversations are persistent, allowing re-engagement.
According to Google client case studies (2024), RCS delivers better results vs. SMS:
Up to 300% higher response rates
500% more engagement
250% more conversions
REACH EVERY MOBILE DEVICE
Deliver perfect experiences instantly
There are two types of RCS messages: Non-conversational and conversational.
Non-conversational messages are charged per message, so each message sent and received is charged according to its type.
Conversational interactions open a session, resulting in charges for open sessions.
If a device is not RCS-enabled, it will fallback to the channel of your choice: SMS or MMS. This ensures that your campaign always reaches your full audience.
Pricing, carrier surcharges, and other details will be available soon.
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WHAT WE OFFER
Better customer experiences start with Commio
Everyone in your company can create better omnichannel customer experiences with our cloud voice and messaging API platform..
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Don’t worry & rest easy
With every SMS/MMS provider in route and multiple carriers handling your calls, disaster recovery is built-in.
Commio handles billions of messages and calls dials every month so you can sleep better knowing we’ve got your back.
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See & control everything
See beyond the APIs. Easily research calls, carriers, and SMS/MMS delivery to troubleshoot & solve issues.
Turn routes and carriers on and off, all without support tickets. Total control is in your hands, 24/7.
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Get up & running fast
Our U.S.-based cloud experts are here to help you connect, test, and turn on reliable voice and messaging fast.
With developer-friendly controls & APIs, it’s no wonder communications is in our name and our DNA.
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Reliable communications, meet uncommon expert support
Start delivering better customer experiences today
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