Optimize Your Communications in Twilio
Twilio Is Great. Commio Makes It Better.
As your voice and messaging needs grow, Twilio’s limited carrier redundancy, minimal control, and high costs become significant challenges.
Regain control and significantly reduce costs—integrate Commio seamlessly into Twilio in minutes.
Here’s why fast-growing Twilio apps add Commio:
Add capacity and boost call quality with 40+ carriers.
Enhance reliability with automated failover and intelligent routing.
Save 30-70% on calling and messaging costs.
Free support backed by responsive Twilio experts.
Save Big with Commio + Twilio
Twilio is an amazing platform–not a communication provider. Commio has the carrier connections you need to scale up and save money.
Services
Outbound Voice
Inbound Voice
Messaging
Twilio Only
$0.014/min
$0.0085/min
$0.0079/message
Commio + Twilio
$0.007/min
$0.0065/min
$0.0025/message
Savings
50%
24%
68%
The Commio Advantage: A Feature Comparison
As a direct carrier, Commio offers higher quality communications, greater flexibility, and minimal risk of downtime—at substantial savings over Twilio alone.
Hover over or tap the blue icon + for additional details.
Feature
Audio Quality
Disaster Recovery
Network Control
Cost
Support
Numbers (DIDs) | Porting
Twilio
Aggregated Service, No Direct Control +
Twilio aggregates services from other carriers and customers have minimal control over the network. This affects flexibility and has the potential to affect service quality.
Single Point of Failure +
As a single platform for voice and SMS services, Twilio is also a single point of failure. This is a significant risk for businesses that depend on communications.
Little/No Control Over Carrier Network +
Twilio is a software company, not a carrier, and has little control over the carrier network. This can affect flexibility and potentially service quality.
Higher Communication Costs +
Calling through Twilio can be expensive, particularly for companies with extensive communication needs—especially those in competitive, low margin industries.
Paid Support Tiers +
Twilio support is tiered, with higher levels of support for an additional fee that can be cost prohibitive for smaller companies. And, response times for inquiries can be slow, impacting organizations with an urgent issue.
No Direct Inventory of Phone Numbers +
Twilio does not maintain its own number inventory. Rather, numbers are purchased as needed through suppliers, increasing the price and wait time. And, Twilio takes up to a month to port numbers.
Commio
Choice of Carriers, Call Transparency & Control +
Commio’s selection of 40+ carriers and intelligent call routing, plus direct visibility into call routing and hands-on tools for real-time rerouting of calls, are an unbeatable combination for optimal call quality and no delays.
Dynamic Failover and Uptime +
Commio’s disaster recovery options, including maximum redundancy, hands-on controls, and intelligent call routing, ensure uninterrupted operations and 99.99% uptime.
Direct, Reliable Network Control +
As a licensed carrier, Commio offers direct network integration, ensuring greater reliability and instant troubleshooting capabilities.
Unmatched Cost Efficiency +
Commio offers exceptional value, with 40-75% savings compared to other providers such as Twilio. Using Commio for outbound calling through Twilio offers 50% savings on average, and 68% for messaging.
Superior Support at No Extra Charge +
Commio includes free U.S.-based expert support 24/7, as well as instant network healing. Commio is committed to rapid, effective resolutions and unmatched customer care.
Extensive Number Inventory +
As a carrier and a RespOrg, Commio has millions of phone numbers directly in inventory, including toll-free numbers, available immediately at the best prices. Commio has a dedicated porting team and can port DIDs quickly in bulk.
Get custom pricing. Book your call to get your quote and see our platform.
Don’t take our word for it, hear from some of our happy Twilio customers.
"I couldn’t believe how easy and inexpensive it was to add Commio to take Twilio’s voice capabilities to the next level. I set up a test account with Commio, created a unique ID and token, and made one small change to our existing Twilio code. With Commio, all of our Twilio applications can route calls across more than 40 carriers, so we get the scale, control, and transparency our clients demand. And the cost of voice calls has gone down 46% compared to Twilio’s standard rates. That makes us, and our clients, very happy."
Thaddeus Shaw, Twilio Application Developer
“We’re saving 50% per call in voice costs [over Twilio]. Commio is a good option, providing a quick and direct way to take what we already built in Twilio and create carrier-grade pricing and scaling options with their add-on.”
Founder & CEO, Telemarketing
“The support at Commio is excellent! They respond promptly via email or phone and are very knowledgeable and capable. We do a lot of porting numbers (DIDs) for our customers, and it is a very easy process. Commio blows the competition out of the water, especially on this front.”
Peter K., Voice Technician
Frequently Asked Questions
Here are some answers to common questions about Commio and Twilio.
How easy is it to add Commio to my Twilio application?
It takes just a few minutes to integrate Commio into your Twilio setup. Check out our detailed guides with easy, step-by-step instructions.
How much can I save if I add Commio to Twilio?
Typical savings range from 50% on outbound calls to 70% on messaging campaigns. Grab your Twilio usage data from last month and let’s calculate your savings now.
How does Commio improve reliability?
Commio offers unmatched carrier redundancy, automated failover, and real-time routing controls to keep your operations running smoothly.
Is support included?
Absolutely. Commio provides free, expert U.S.-based support available 24/7 to handle any issue, big or small.
Twilio support is expensive and locked behind a premium paywall, most pay a monthly charge of $1,500 or 6% of their monthly bill, whichever is the higher amount. This unlocks email or phone support.
At Commio, support is included in your communication spend with us. No hidden fees. No upcharge. Our responsive Twilio experts are here to support your voice and messaging interconnection as needed.
How can we get in touch?
We’d love to hear from you! The quickest way to get in touch is by giving us a call—it’s the fastest way to get the help you need. For general questions, feel free to use our contact form. And if you’re looking for a fast, free quote, our quote form is the perfect way to get started!
Didn’t find the answers you need? No problem, we are here to help.
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